Click on each service to toggle on/off the details to each service.
| Services | In-Store | Onsite | Remote |
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If you have a laptop that has a broken power adapter, no need to worry, we can repair this connection for you. We will disassemble your laptop and solder a new adapter onto your laptop, so that you may charge your battery, and run your laptop off of your power outlet again. Sometimes this jack can be referred to as an ac adapter, power plug, DC jack, power connector, power supply charger or many other ways. The proper term for this is a DC jack. The box that is inline of your laptop power cord is a transformer (or AC Adapter) which converts the electricity from your plug in your home into DC current with the specified voltage rating for your laptop. Bring your laptop in and we will repair this connector for you at a flat rate. The time to have this repair done is typically within 3 days. In some cases your laptop may contain a special jack that would need to be ordered, which could extend the repair time to 5 to 7 business days to allow time for shipping the part to our facility. We carry most jacks in stock and will do our best to make the repair as fast as possible. Some jacks will be an additional cost, and will not know if your laptop has that jack without opening the laptop first. | $100 | N/A | N/A |
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A Tune-Up is included with this service. |
$95 | $195 | $110 |
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In case of viral activity, this service will become redundant, and should consider a Virus Removal service. | $30 | $120 | $40 |
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Registration and activation of hardware and software is not included. | N/A | $100 | N/A |
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Configuration of software is not included. Software suites are an additional $10. | $30 | $120 | $40 |
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Innovative Solutions/YourComputerPal does not warranty the hardware itself. You will need to contact the hardware manufacturer to obtain any warranty offered. | $50 | $140 | N/A |
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Network device will be configured on up to 3 computers. Each additional computer is an extra $10. Remote service is available if the device is attached to the network, and needs only to be configured on the computers. Network attached devices may need to be configured on the device themself, and may require onsite servicing. | N/A | $150 | $60 |
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DVD's are available for an additional $5 each for backup. | $100 | $200 | $150 |
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Email accounts are not provided by Innovative Solutions/YourComputerPal. | $40 | $120 | $40 |
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Hardware must be compatible to ensure proper Operating System installation. Customer must have valid cd-key for Operating system installation. | $100+ | $200+ | N/A |
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Media can be provided at an additional cost. | $40 | $120 | $50 |
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Some issues, like booting problems, must be done in-store. | $95 | $195 | $95 or in-store |
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For best results limited data written to the hard drive will result in more data recovery. This will include copying files, such as music, pictures, etc. and hard drive defragmentation. On some Operating Systems hard drive defragmentation is automatic. | $99 | $299 | $199 |
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| $40 | $120 | N/A |
Innovative Solutions/YourComputerPal does not offer any warranty for supplied hardware/software.
Innovative Solutions/YourComputerPal reserves the right to change or modify the terms and conditions without prior notice.
Innovative Solutions/YourComputerPal reserves the right to change or modify the terms and conditions without prior notice.